What is Performance Support or Workplace Learning?

Performance Support (or Workplace Learning) is a solution that helps staff to get the best from investments in company policies, procedures and technologies. Performance Support solutions provide an online support "information store" that people use to quickly find answers to queries. This enables them to solve problems, so quickly completing tasks using organisation-specific policies and procedures. LearningGuide Manager enables you to easily create and update the help that you want to provide to your people.

LearningGuide is a low-cost, highly effective knowledge based tool, enhancing task-specific product knowledge and skills when upgrading and maintaining Microsoft Office, Lotus Notes and other desktop application products. It can be leveraged to reduce IT's Total Cost of Ownership and raise desktop productivity. LearningGuide can be used as an adjunct to instructor-led and computer-based training programs.