Why use Workplace Learning?

Research shows most learning takes place in the workplace, whilst most of the spend is on training away from the desk. Today's knowledge workers use the internet and colleagues for immediate answers: they won't wait for a formal training course.

Much of the learning that takes places in organizations takes place informally, outside of structured learning programs: asking colleagues for help, searching the network and Internet and through trial and error. Because the pace of change in organizations is increasing - with many more new applications and procedures and compliance issues for workers to learn about - it's become important for informal learning to have greater structure.

Proportion of time spent by employees on different types of learning:

Workers use LearningGuide to resolve queries and maintain performance levels under self guidance. Over 80% of learning in organizations takes place informally in the workplace and outside of formal classroom and e-learning courses. Electronic performance support systems give structure to informal learning.

Content vs. Context

Application help systems focus on content, that is, how to use the tool, rather than the context, how to do the task.

Savings by using "just-in-time" workplace training can be significant, and the increase in confidence of well-supported staff delivers further advantages including better staff morale, loyalty, and greater customer satisfaction The focus is on cost-effective solutions that deliver real, measurable, ROI (return on investment) and that solve real-world problems for organisations of almost every size and complexity